Privacy policy

Who we are

BrightLoop is a studio in Sri Lanka that makes photos, video, websites, online stores and software, and manages social media for businesses. You can contact us about this policy at the contact page.

What we collect

Messages you send us. When you contact us on WhatsApp, by email or by phone, we receive your name, number or email address and whatever you write. The contact form on this site does not send or store anything itself: it only fills in a WhatsApp message or an email for you to send.

Visit statistics, only if you agree. If you accept analytics in the cookie banner, Google Analytics records how the site is used (pages viewed, rough location, device type). If you decline, it is not loaded at all.

Your cookie choice. We save your analytics choice in your own browser so we don’t ask again. It never leaves your device.

Server logs. Our hosting provider keeps short technical logs (such as IP addresses) to keep the site running and secure.

How we use it

To reply to you, prepare quotes, deliver the work you ask for and keep a record of what we agreed. To understand which pages are useful, if you allowed analytics. We do not sell your information, and we do not use it for anything you wouldn’t expect.

Who else handles it

WhatsApp (Meta) when you message us there, our email provider when you email us, Google when analytics is on, and our hosting provider. Each handles data under its own privacy policy.

How long we keep it

We keep messages and project records for as long as we need them to work with you and to meet our legal and accounting duties, then delete them.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by writing to the contact page. You can change your analytics choice at any time with "Cookie settings" at the bottom of every page.

Changes

If we change this policy, we’ll update it on this page and change the date at the top.